Shipping & returns
Unused, resalable items may be returned with a receipt within 30 days of purchase for a full refund. Returns made without a receipt will be credited on a gift card for the full refund amount. Items that have been used, damaged, or that are not in original packaging are not returnable.
To return food items, the product must be in its original packaging and returned within 30 days of purchase. A receipt is required for all food returns. Refunds will not be issued on items that have less than 25% of product remaining. All bulk treats are final sale.